Privacy Policy
Last updated: April 2026
JU Lovćen – Bečići (hereinafter "we", "us", or "the Institution") is committed to protecting the privacy of every person who visits our website at lovcen-becici.webc.space. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have in relation to your data.
1. Who We Are
The data controller responsible for your personal information is:
JU Lovćen – Bečići Ivanova Korita – Lovćen 81 250 Cetinje, Montenegro Phone: +382 41 230 530 Email: info@ivanovakorita.com
2. What Personal Data We Collect
We may collect the following categories of personal data:
- Contact information — your name, email address, and phone number, submitted through our contact form or booking inquiry form.
- Correspondence content — the message or inquiry you send us, including any details about your intended stay or booking.
- Technical data — your IP address, browser type, device type, and pages visited, collected automatically when you browse our website (see also our Cookie Policy).
- Communication preferences — language selection (Montenegrin, English, or Russian) stored during your visit.
We do not collect sensitive personal data such as health information, payment card details, or identity documents through this website.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your inquiries, booking requests, and reservation-related questions.
- To provide information about our facilities, accommodation, programmes, and services at Ivanova Korita and our resort in Rafailovići.
- To improve the functionality, content, and performance of our website.
- To fulfil legal obligations applicable to us as a public institution operating under Montenegrin law.
We do not use your personal data for automated decision-making or profiling.
4. Legal Basis for Processing
Depending on the purpose, we process your personal data on the following legal grounds:
- Your consent — when you voluntarily submit a contact or booking form.
- Legitimate interests — when we analyse website traffic in an anonymised manner to improve our services.
- Legal obligation — when applicable laws and regulations require us to retain or disclose certain data.
5. Data Sharing and Third Parties
We do not sell or rent your personal data to third parties. We may share your data with:
- Service providers who help us operate our website and communications (e.g., web hosting and email services), strictly under data processing agreements.
- Public authorities if required to do so by applicable law or a legitimate legal order.
6. Data Retention
We retain your personal data only for as long as necessary for the purpose for which it was collected:
- Contact and booking inquiries are retained for up to 2 years from the date of last contact or the conclusion of your stay.
- Website analytics data is retained in anonymised form.
- Data we are required to keep by law is retained for the legally prescribed period.
7. Your Rights
Under applicable data protection legislation, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Restrict the processing of your data in certain circumstances.
- Object to processing based on our legitimate interests.
- Withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@ivanovakorita.com. We will respond within 30 days.
If you believe your rights have been violated, you have the right to lodge a complaint with the Agency for Personal Data Protection and Free Access to Information of Montenegro.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is operated through a secure hosting environment.
9. External Links
Our website may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices of those websites and encourage you to review their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page with the date of the latest revision. We encourage you to review this page periodically.